Robinson Lumber Company is looking for a Sales Operations Specialist to join our dynamic team. You’ll play an integral role in managing the flow of our products from suppliers to customers, overseeing everything from order placement to final delivery. We have a supportive sales and purchasing team ready to provide one-on-one training and mentorship to help you succeed.

Key Responsibilities:

• Serve as the primary liaison between internal teams and external clients throughout the order lifecycle, from quote to cash.
• Accurately enter sales and purchase orders into our systems.
• Coordinate and schedule transportation, ensuring timely delivery of shipments.
• Prepare and manage all required shipping documentation for both domestic and international orders.
• Address and escalate any operational issues promptly to maintain customer satisfaction.
• Investigate and resolve order discrepancies, such as shipment delays or invoice inconsistencies.
• Foster strong relationships with vendors and provide excellent customer service.
• Maintain and update account information in our Salesforce CRM system.
• Assist with other projects and tasks as needed.

What We're Looking For:

• Excellent communication skills, both over the phone and through email.
• At least 3 years of professional experience
• A collaborative team player with strong organizational skills.

Why You’ll Love Working With Us: Robinson Lumber is a family-owned company currently in an entrepreneurial phase. This is a great opportunity for someone looking to grow personally and professionally. We value initiative and leadership, and our most successful employees build lasting careers here.

This is a full-time salaried position with competitive benefits.